Question 1

Do I need my G1 licence to start this Learning course?

Accepted Answer

At the present time, each student must have his or her G1 licence as it is used for registration and to submit all Learning results.

Question 2

What if I get locked out of the Learning course?

Accepted Answer

You will email (message) or call CARS developers to inform them that you have been locked out. The CARS administrator will have up to 48 hours to respond or unlock your account.

Question 3

How come my Module, quiz, Homelink activity or final test did not get recorded in 'My profile'?

Accepted Answer

You must enter the exact driver's licence number, as it appears on your driver's licence. You must also use the same email address used to login to this course. These 2 pieces of information must match your registration information. If the information used was correct, then you must contact your CARS developer for support.

Question 4

How much time can I spend on this Learning course per day?

Accepted Answer

We recommend that you complete a maximum of 3 Modules and their 3 matching HomeLinks activities. This will give you the 5 hours maximum time you are allowed to use per day.

Question 5

Can I skip any of the Learning modules?

Accepted Answer

No. You must complete every module in sequence (from 1 to 20). We recommend that you then complete the related HomeLinks session as it contains activities, games and videos that review the Module topics you just completed.

Question 6

What if I didn't achieve an overall mark of 70% on this course?

Accepted Answer

If you did not pass this Learning course, you must retake it from the beginning. You must contact the driving school for more information. A fee may be applied.

Question 7

What is the time limit to complete this course?

Accepted Answer

Ministry of Transportation regulations state that you must complete all Learning components and in-car driving lessons within 1 year of the registration date. No exceptions are allowed.

Question 8

How many times can I redo a quiz or test?

Accepted Answer

You have 1 attempt on each quiz and the final test. Any additional submission will NOT be recorded.

Question 9

Can I take the Learning from one driving school and do my in-car lessons from another driving school?

Accepted Answer

No. You must complete both at the same driving school.

Question 10

Do I need to attend any in-class sessions at the Driving School?

Accepted Answer

No. The academic 30 hours (20 hours Module work and 10 hours HomeLinks) is completed online. The 10 hours of in-vehicle lessons are arranged with the Driving School.

Question 11

Do I need to complete all 20 hours of Learning before I can complete the in-car driving lessons?

Accepted Answer

It's best to complete this course first. However, the Ministry of Transportation does not require you to complete the Learning course first.

Question 12

Can I take some lessons in-class and others as Learning?

Accepted Answer

No. You must choose one mode of delivery and complete a BDE course that way.

Question 13

How do I get a driving instructor and schedule in-car lessons?

Accepted Answer

You must contact the driving school that registered you for this Learning course to schedule the in-car lessons. This platform does not handle any arrangements for the in-car lessons. You are required to take your in-car lessons from the driving school in which you registered for this Learning course.

Question 14

How do I make a payment for the Beginner Driver Education (BDE) course?

Accepted Answer

Unfortunately, our system DOES NOT handle any of the payments for you. Please contact your driving school for payment information.

Question 15

Can I get a refund for this Learning course?

Accepted Answer

Only the driving school that registered you for the Learning course can offer a refund. Once this course has been successfully started, no further refund is permitted. Please contact your driving school for more details.

Question 16

How do I get a copy of the certificate?

Accepted Answer

In order to get a copy of the Beginner Driver Education course certificate, you must complete all 20 hours of this Learning course, complete 10 hours of HomeLinks, complete 10 hours of in-car driving lessons, and achieve a passing mark of 70% or higher. Once complete, you will be certified electronically with the Ministry of Transportation.

Question 17

How do I book my road test?

Accepted Answer

You may contact your driving school or assigned driving instructor to find out more information about road test booking. If you would like to book a road test by yourself, then please visit www.drivetest.ca.

Frequently Asked Questions